Terms
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Terms and Condition

General

We offer travel and travel experience services from various communities in an easy and easy way. You understand and agree that the specific services you purchase are for personal use only and may not be used for commercial purposes. To the fullest extent permitted by law, you also agree that we have the right to change, suspend or terminate any service from time to time, and to impose restrictions, restrictions or amendments on individual services, or to restrict the use of some or all of your services. No prior notice is required.


Terms of supply

Some events or services accept instant confirmation. Except for such activities or services, any confirmation time stated on this website is for reference only. The actual required confirmation time will be adjusted according to the situation.

You must appear in person at the meeting place designated by the relevant supplier and submit the documents and / or information that the supplier may request. If you are unable to appear on time, or if you do not provide the necessary documents or materials, you will not receive a service or refund.


Checkout notice

If you are unable to provide the required information within the scope of the relevant services, or provide incorrect or incomplete information, you may not be able to arrange the itinerary service you have booked beforehand. The use of customer data will be limited to the reasonable range required for the customer to book the itinerary and related business, as well as to enhance and enhance the service quality.


Cancellation
  1. For cancellations up to 7 days before the tour starting day (excluding the starting day), all payment can be refunded.
  2. For cancellations from 6 days to 4 days before the tour starting day (excluding the starting day), 50% of the payment can be refunded.
  3. No cancellation is acceptable within 3 days before the starting day including the starting day. There will be no refund.
  4. No refund will be made for the suspension of participation with non-accountability of the organizer during the tour.
  5. It's suggested to endorse your registration 6 days before the tour starting day, but please be sure to inform “Touch Taiwan” the name and contact information of the new participant.
  6. In case of any natural disasters or uncontrollable events, Touch Taiwan will contact actively about the cancellation or refund.

 

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